Our commitment to supporting you with every purchase
Last updated: December 2024
Due to the digital nature of our products, we do not offer refunds on any purchases. Once a template or digital product is downloaded, it cannot be returned.
We encourage you to carefully review the product description, preview images, and live demo (if available) before making a purchase to ensure the product meets your requirements.
While we don't provide refunds, we are committed to ensuring you get the most value from your purchase. Here's how we support you:
Our support team is available to help you with any questions or issues you encounter.
Need specific updates or modifications? Contact us and we'll help customize your template.
Stuck with implementation? Our team can guide you through setup and customization.
Found a bug? Report it and we'll fix it in the next update at no additional cost.
If you need any assistance with your purchased template, follow these steps:
In rare cases, we may consider exceptions to our no-refund policy:
These exceptions are handled on a case-by-case basis at our discretion.
Our support team is here to help you get the most out of your purchase. Don't hesitate to reach out!